Living Proof Timeless Conditioner 32 OZ

We offer Free Standard Domestic Shipping for all orders within the United States. We ship USPS and Federal Express. Expedited Shipping, Second Day Shipping and Overnight Shipping are available and costs will vary depending on the weight and ship to location of your purchase. Upon checkout the system will give you a total cost for each shipping option.

All tracking information is sent via email along with your order confirmation. Tracking allows you to go directly to a link that will show you where your package is at any time. You may also log into your account and track your package or use our “track you order” feature on the footer of our website. Additionally, you may opt to enter your cell phone number when you checkout in order to receive text message updates on your cell phone. We can be contacted via email using our customer service email address. Just type customerservice onto your email client and then add @beautyvice.com. Our apology for not providing the address in one link but for your security and ours, we avoid full email addresses on our site. Unfortunately, spammers scan our pages for email addresses they can use for spamming purposes. You may also call our toll free number 1-888-909-9950.

You may contact us via email using our customer service email address. Just type customerservice onto your email client and then add @beautyvice.com. Our apology for not providing the address in one link but for your security and ours, we avoid full email addresses on our site. Unfortunately, spammers scan our pages for email addresses they can use for spamming purposes. Also, via our toll free number 1-888-909-9950 or if available, via our live chat. For urgent inquiries that require fast turnaround, you may contact us via text at: 305-904-0553.

Orders received by 3:30 PM M-F, are generally shipped the same day. We offer an expedited shipping option for an upcharge which guarantees your order will ship same day. You may also opt for Second Day or Overnight shipping service for an upcharge as well. These services are guaranteed to arrive within 24-48 hours depending on the level of service selected. These options apply only to domestic orders and do not apply to International orders. Arrival guarantees for International orders are impossble to determine as there are factors out of our control and that of the 3rd party carrier we select to ship your order. These may include delays associated with your local customs authorities among others.

Simply put, we have a “No questions asked and no reason required return policy”. We will take back any item that is unused for whatever reason. Contact us via email using our customer service email address. Just type customerservice onto your email client and then add @beautyvice.com. Our apology for not providing the address in one link but for your security and ours, we avoid full email addresses on our site. Unfortunately, spammers scan our pages for email addresses they can use for spamming purposes. You may also text at 305-904-0553 or via our customer service line at 888-909-9950. We will send you a prepaid label so that you can return your purchase for a full refund. Please be mindful that for international orders, we do not provide a return label. Buyers have to bear the cost of for returning the order.